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Bridge Medical

Shiremoor Resource Centre, Earsdon Road, Newcastle Upon Tyne, Tyne and Wear NE27 0HJ. Tel: 0191 253 25 78

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Feedback

At Bridge Medical, we value your feedback. An important part of this is our Patient Participation Group. Read more about this below. Alternatively, you can look at our complaints procedure and family and friends test.


The Patient Participation Group is well established at Bridge Medical Centre. Minutes are taken and are attached below. Recently an online group was formed (the Virtual Patient Group) which is representative of the Practice Population with patients in their early 20s through to their 80s, from all walks of life and with wide experience. The PPG felt that this group would be so useful in providing feedback and generating ideas that the PPG decided to reduce in numbers to a core group represented by a Chairman, Vice Chair, Secretary, and a member of the VPG. This core group will meet on a quarterly basis and be joined by a member of the Practice management team and by a GP partner when invited along by the Core group.

The Core PPG will publish a report annually.

If you would like to contribute to Practice matters but don’t want to attend meetings, the Virtual Patient Group might be just the thing, and we are still recruiting new members, see below.

Join the Virtual Patient Group. If you are aged between 16 and 106 and have an email address we would like to call upon you (electronically) from time to time to help with surveys, new projects, opinions, ideas etc. If you are interested then leave your email address at the reception desk and one of us will get back to you in due course.

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Mental Wellbeing

Visit our dedicated Mental Wellbeing page with links to Patient Resource Sheets. Should you need urgent mental health help when the surgery is closed:

  • Shout: the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. If you’re experiencing a personal crisis, are unable to cope and need support, text Shout to 85258
  • Contact your local Mental Health Crisis Team 0303 123 1146: crisis teams are made up of experienced mental health staff, including nurses, social workers, psychiatrists and pharmacy staff, and offer services to anyone over the age of 16, 24 hours a day, 7 days a week

Online Consultations

Only some medical problems are suitable for an eConsult. If you are thinking of contacting your GP surgery this way please check to see if your GP will be able to deal with your concerns in an eConsult.

Online Consultation

Online Consultation

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Opening Times

Monday: 8.00am to 6.00pm
Tuesday: 8.00am to 6.00pm
Wednesday: 8.00am to 6.00pm
Thursday: 8.00am to 6.00pm
Friday: 8.00am to 6.00pm
Saturday: Closed

View surgery closure days

Updates


We are offering online services. This allows you to book appointments, order repeat prescriptions and view your medical record online.
Find out more about online services.

Access Online Services

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