Bridge Medical

If you are on regular medications, prescriptions can be ordered in a number of ways.



Our dedicated prescription telephone line is open

Monday – Friday 14:00pm – 16:30pm.

Please ring 0191 250 5820

Please allow 48 hours for collection excluding bank holidays.


You can also order your prescription online. If you would like to apply for online prescriptions please speak to one of our receptionists and bring along relevant identification with you i.e. passport, driving license, utility bill etc.


I am writing to inform you that from 17th July 2017 Bridge Medical will no longer allow a pharmacy to order repeat medication directly on behalf of our patients.

Not all pharmacies have this system, however if you get your medicines without ordering them direct from the GP surgery then this affects you.

When your next repeat prescription is due you should request your next and following months repeat medication directly from the GP practice.

You can do this is several ways:

  • By phone:  We have a dedicated prescription line open from 1.30-3.30pm Monday-Friday
  • In person:  Please put your request into the box in the surgery waiting room
  • By post: Post your prescription request directly to the surgery
  • On line:  Speak to the receptionist team if you would like to set this up
  • Repeat dispensing:  Suitable if you are on long term, stable medication.  Please speak to the receptionist or your community pharmacist for more information
  • Electronically:  The Electronic Prescription Service (EPS) is suitable for most patients and allows you repeat prescription to be transferred directly to a community pharmacy of your choice.  Please speak to your community pharmacist or the surgery to nominate your pharmacy and set up this service

Patient safety is our number one priority.  We feel, in common with other practices in Whitley Bay Locality and in line with the advice of the Clinical Commissioning Group and the North of Tyne Local Pharmacy Committee, that this is the safest way of ordering repeats.

If you require any further information please contact the surgery.


The Electronic Prescription Service (EPS) is an NHS service and a new way to get your medicines. It gives you the choice to electronically send your prescription to a convenient, local pharmacy of your choice. You will not have to visit your GP practice to pick up a paper prescription. Instead the surgery will send it electronically to the pharmacy that you choose.



We also have our in-house pharmacists – John Sherwood and Laura Bassett who a responsible for all our patients medication reviews. They look at any changes in the medication on behalf of our doctors.


From 1st April 2017 all prescriptions other than urgent medication that cannot be stopped will take 48 hours (working days) to process. Please ask at reception for further details. Please find below a list of medication that can be processed as urgent.

Medication Request Summary